FAQ

Frequently Asked Questions

Find the answer to our most frequently asked questions here. If you still need help then please contact us at suzy@buttcoat.ca

 

FAQ

What are my shipping options?

Local pickup from The Flooring Place.

Shipped directly to you for $20 within Canada.

 

How do I wash my Buttcoat?

Wash in cool water. Dry with tennis ball in dryer OR hang to dry. 

 

What is your signature fabric made from?

55% Polyester, 45% Nylon

 

Can I return by Buttcoat?

We hope that you love your purchase, but we understand that sometimes things don't work out. At this time, we are only accepting returns for items that arrive defective or if you have received the wrong item. 

For more details, please visit our Refund Policy page.  

 

What size should I order?

Our Buttcoats fit generously. We recommend sizing DOWN on all of our jackets. If you typically order a Large, than you will be a Medium in our coats. 

 

Can I buy a Buttcoat in store?

Buttcoats can be found at the following retail locations: 

Boho Hut in Perkinsfield, Ontario. 

Amorettos in Erin, Ontario. 

The Cottage and Cabin in Comox, British Columbia.